Machines should be used in a home, household or residential setting only for personal use by the original purchaser and extended family. Warrant that the FRENCH FITNESS HOME Products You have purchased is free from defects in materials or workmanship under normal use during the warranty period. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual. Period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal HOME use.Ģ.1. In other words, the warranty will become void if the machine is used in a : The warranty for FRENCH FITNESS HOME Products will become void if the machine is used outside a home, household, residential or personal setting. Would be used by more than 50 people a day such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities, A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment Light commercial facility is one (a) that does NOT charge monthly membership dues and (b) where the equipment would NOT be used by more than 50 people a day such as in corporate facilities, offices, free-standing retailĮstablishments, restaurants, churches, small medical facilities, banks, hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet theĢ.2.2. Rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.ģ.1. The warranty also covers labor for a period 1 Yearfrom the dateĤ.1.įor Products within USA and Canada, the warranty covers ALL parts for a period 10 Years from the date of purchase.ģ.2. Outside USA and Canada, the warranty covers ALL parts for a period 3 Yearsfrom the date of purchase.Ĥ.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,ĥ.1. Please also note that new Products will include the manufacturer’s warranty, which may We will cover all shipping charges related to shipping warrantied parts. If We send parts under the Warranty to You, You agree to return any unused / defective Or may not be valid for items shipped outside the USA and Canada.ĥ.2. old parts using a return shipping label that We will provide.ĥ.3. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent to Failure to return any unused / defective / old parts with theĥ.4. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.Ħ.1. A technician will be dispatched within 1-2 weeks of notification of the service request. Warranty service outside Northern California will be performed by a trusted Service in Northern California will be performed by Our in house technicians.Ħ.3. The warranty will be void if the customer fails to show for a scheduled service call Member of Our nationwide network of technicians.Ħ.4. With a technician, unless the customer pays the technician directly. If the customer fails to show for a scheduled service and does not communicate There will be a trip charge as soon as the technician is dispatched. With the technician, the customer will be responsible for the trip charge.ħ.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 100% parts replacement including structural moving Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits.ħ.3. Parts such as bearings, pulleys, cables, motors, and batteries, etc. Wearable parts such as heart rate monitors, (if causing the machine to not function).ħ.4. Pedals, treadmill decks, running belts, and track wheels, etc. Software issues including error screen messages, (if causing the machine to not function).ħ.5. Program malfunctions, and console resets. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which The Warranty does NOT cover the following:Ĩ.1.
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